1. How is personal information collected?
Sentinel Daily aims to be the world’s leading community of ‘grown-up’ metal fans. In order to provide customers with a quality service, we aim to offer our customers the ability to sign up as a Sentinel Daily member, interact with other members, subscribe to our newsletter, enter competitions and (soon) to also purchase tickets to events online through our site.
In order to provide these services, Sentinel Daily collects personal information about customers. Collection of this information will occur at the time you enter a competition, make a purchase or when you register as a member of the site through our website or via our other social media portals.
2. What personal information does Sentinel Daily collect and why?
If you purchase tickets, register as a member or enter a competition through SentinelDaily.com.au, we need to collect personal information about you, including your name, address, email address and telephone number(s).
The reason we need this information is so we can contact you to send you a prize, or to notify you in the case of an event cancellation or change of event details. We also need some of this information in order to process your online credit card payment, which occurs through secure payment gateways.
Sentinel Daily will also provide you with the opportunity to receive special offers and promotions if you wish to do so. Even if you initially choose to subscribe to receive special offers, you may also unsubscribe or resubscribe at a later stage – all you need to do is visit your profile page and edit your information. Either that, or contact Sentinel Daily through the contact details at #12 below.
3. Will personal information be given to anyone else?
Sentinel Daily will never sell or trade personal information about you to or with third parties. Sentinel Daily will only disclose information about you, if you have given your consent, so that you can be provided with promotional material and special offers. Otherwise, Sentinel Daily will only disclose personal information if this is required by law or permitted under the Privacy Act.
4. Security of personal information
Sentinel Daily protects the personal information it collects in a secure database, which can only be accessed by employees with the highest security clearance. Sentinel Daily employees are required, as a condition of their employment, to treat personal information held by Sentinel Daily as confidential, and to maintain the confidentiality of that personal information.
5. Non-customer information
Sometimes, Sentinel Daily needs to collect personal information about individuals who are not customers. This will usually arise where we collect the name and business contact details of our clients. Sentinel Daily’s policy is to only use personal information collected from non-customers for the main business purpose for which it was collected.
6. Access and correction
Under the Privacy Act, you have a right to seek access to information that Sentinel Daily holds about you. You also have the right to ask us to correct information about you, which is inaccurate, incomplete or out of date. As a Sentinel Daily user, you will be able to access or correct the personal information that Sentinel Daily holds – simply by logging onto our website at http://sentineldaily.com.au and accessing your personal profile. Both members and non-members may ask us to correct information, which is inaccurate, incomplete or out of date. To provide you with access to personal information about you, Sentinel Daily would usually provide you with a print-out of the relevant personal information from our database. If you wish to access the personal information that we hold about you, please set out your request in writing, including your phone number, and forward this to our Privacy Officer at PO Box 1040, Mawson, ACT 2067 (Australia). In the interests of protecting the privacy of individuals about whom we hold personal information, we will require that you verify your identity by enclosing a certified copy of a form of identification such as a current driver’s licence or passport with your written request (this will be returned to you after your identity has been verified). If you wish to change personal information that is inaccurate or out-of-date, please contact our Privacy Officer, using the contact details at #12 below, with your request for correction. Sentinel Daily’s policy is to consider any requests for access or correction within 21 days. Ordinarily, Sentinel Daily will not charge you for the cost of providing this type of access to these records. However, if we do propose to charge you, we will advise you of the relevant charge before we provide you with access.
7. Further notes regarding online privacy
This Privacy Policy is part of the terms of use for our website. When you deal with Sentinel Daily, whether online or otherwise, we will take our privacy obligations seriously. We will use personal information collected online to provide you with our products and services (eg to process your online purchases), to contact you in the case of an event cancellation or a change of venue, and if you agree, for Sentinel Daily’s marketing purposes. Other matters specific to Sentinel Daily’s handling of personal information online are set out below.
8. Online collection of personal and non-personal information
As outlined at point 1 of this Privacy Policy, we collect personal information through our website. For example, Sentinel Daily will collect personal information online from customers when they register as a member of Sentinel Daily or when they purchase through our website. Our website also collects other information – some of this is personal information, and some is not. For each visitor to our website, our server automatically recognises and stores the visitor’s domain name, but not their email address. In addition, our website uses cookies. Most web browsers are set by default to accept cookies. However, if you do not wish to receive any cookies you may set your browser to either prompt or refuse cookies. Please note that rejecting cookies will disable your browser from purchasing tickets from our website once this is functional, and it will restrict the functionality of the website as a whole. We also use cookies for tracking the statistics of our website. This allows us to better understand our users and improve the layout and functionality of our website.
9. Online disclosures
To try and bring you offers that are of interest to you, Sentinel Daily has relationships with other companies that we allow to place advertisements on our web pages. If you visit our website, advertisement server companies may collect information such as your domain type, your IP address and clickstream information.
10. Secure Online Transactions
If you make a purchase through our website, we process your credit card details securely over the Internet using an accredited Internet payment security system. With the combination of encryption provided by a third party and a secure browser at your end, we take all measures to ensure that your credit card and anonymity are protected when you purchase online.
11. Links to other websites
Sometimes our website contains links to third party websites, for your convenience and information. When you access a non-Sentineldaily.com.au website, please understand that Sentinel Daily is not responsible for the privacy practices of that site. We suggest that you review the privacy policies of each site you visit.
12. Additional privacy information and how to contact Sentinel Daily
Sentinel Daily may change its Privacy Policy at any time. Sentinel Daily will make available this policy to anyone who requests it. For further information about privacy issues and the protection of privacy visit the Australian Federal Privacy Commissioner’s website at www.privacy.gov.au. If you feel that Sentinel Daily is not complying with this Privacy Policy, or if you have other privacy concerns, please contact our Privacy Officer (using the following contact details):
by email – SenDaiAdmAcc@gmail.com
by letter to PO Box 1040, Mawson ACT 2607 AUSTRALIA